Computer Business Solutions
Most commonly asked questions
 

My computer seems to be running slower, what is wrong with it?
There are many things that could cause a computer to run slowly.  The most common cause is the number of processes running in the background.  The more programs that start up when the computer boots, the less memory with which your computer has to work.  This also takes processing power away from the task you want the computer to do, as it performs tasks in the background.

What is the best way to speed up my computer?
Typically you can speed up your computer by simply adding more memory.  It is also a good idea to perform some simple system maintenance (delete temp files, defragment your hard drive, uninstall programs that are not needed, etc).

What is a Network?
A network connects multiple computers together to allow them to share files, printers, and internet connections. It can do this through a network card and cable or by setting up a wireless network.
What is spyware?
According to Wikipedia - Spyware is computer software that is installed surreptitiously on a personal computer to intercept or take partial control over the user's interaction with the computer, without the user's informed consent.
     In plain English, spyware is software with bad intentions that is installed on your computer without your knowledge.  It can be installed by clicking YES to some messages that pop up when you visit websites, downloading infected web content, file sharing applications, email messages with links to infested sites, etc.
Spyware has many purposes.  Primarily spyware is used to monito
r a person's computer activity without their knowledge and transmit that information over the internet.
What is Malware?
Malware is a
program or file that is designed to specifically damage or disrupt a system, such as a virus, worm, or a Trojan horse.  These can be the most difficult to deal with in that they can completely cripple your computer.
How do I backup my files?
We highly recommend backing up your computer to an external hard drive or flash drive.  CD or DVD media is also a good form of backup.  The most important thing to remember is to store your backup off-site.  In case of a catastrophe, such as a fire or burglary, you will definitely want your data in a separate location.

How much is it going to cost to fix my computer?
 This is the most common and difficult question to answer.  Many times computers just need a little TLC and tuning up, others need a bit more attention.  At Computer Business Solutions we will not let you spend your hard earned money fixing up your computer if the cost outweighs the benefit.  We give an honest assessment and advise you as to the best course of action.  One thing that we consider PRICELESS is your data.  A computer can always be replaced, but your data cannot be.  We go to every length to make sure that your data is safe while your computer is being serviced.  We even store a copy of your data on our servers for one month after the computer has left our office. 

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